Shipping Policy

Last updated: 3 September 2026

We want your AKOS remedies to reach you safely and as quickly as possible. Below you'll find everything you need to know about delivery.

Where we deliver

We currently deliver to addresses within the United Kingdom only through our Website.

We don't currently offer international delivery at checkout, but we hope to introduce this soon. In the meantime, if you'd like to place an order for international delivery, please email us at hello@akosremedies.com and we'll let you know if we're able to arrange shipping to your location.

Delivery costs

Standard UK delivery is £3.50.

Delivery is free on orders of £48 or more, calculated after any discounts or promotional codes have been applied.

Your applicable delivery charge will always be shown at checkout before you complete your order.

Dispatch & delivery

We aim to prepare and dispatch orders within 1–2 working days of receiving your order.

Orders are currently sent using Yodel/Collect+ or another suitable delivery provider.

Once dispatched, delivery times will depend on the service used and your location. Any delivery dates or timeframes provided are estimates and, occasionally, delays may occur that are outside our reasonable control.

Working days are Monday to Friday, excluding UK bank holidays.

Tracking your order

Where tracking is available, you'll receive tracking information once your order has been dispatched so you can follow its progress.

Please allow a little time after receiving your dispatch confirmation for tracking information to become active.

Delivery addresses

Please check that your delivery address is complete and correct before placing your order.

If you notice a mistake after ordering, contact us as soon as possible at hello@akosremedies.com. We'll do our best to update the address before dispatch, but we cannot guarantee that changes can be made once an order has been processed or sent.

We cannot be responsible for delivery problems caused by incorrect or incomplete address information supplied when ordering, although we'll always do our best to help resolve the situation.

Delayed or missing orders

If your order hasn't arrived within the expected delivery timeframe, please check your tracking information first.

If you still need help, contact us at hello@akosremedies.com with your name and order number and we'll investigate the delivery with the carrier.

If an order is confirmed as lost in transit, we'll arrange an appropriate replacement or refund.

Damaged deliveries

If your order arrives damaged, please contact us as soon as possible at hello@akosremedies.com.

Please include your order number and, where possible, photographs of the packaging and damaged product so we can resolve the issue quickly.

Your statutory rights are not affected.

Contact us

If you have any questions about the delivery of your AKOS order, please contact us at hello@akosremedies.com